Hayley S.

I had my identity stolen and a Verizon account opened in my name, leading to a bill sent to a debt collector and causing my credit score to suffer enormously. Verizon was initially very uncooperative both with me and the police and continued to insist I was responsible for the bill. Brian wrote a letter on my behalf, free of charge, informing Verizon it was identity theft and if they did not cancel the bill and notify the debt collectors, we would be filing a court case. Brian told me if they did not cancel the charge, he would take me on as a client. Fortunately, Verizon cancelled the charge the very next week and my credit score returned to normal. This was after several months of back and forth with Verizon and the police and being sent in circles. Brian was very professional and helpful. I very much appreciate his free legal advice and assistance and feel like he would have been very effective had I needed to escalate the situation.